Clients have pressing questions. Often, these questions are similar. Bundle the answers with the frequently asked questions tool. This way, the project manager only needs to answer questions once and provides clients with quick clarity. This transparent and proactive service also promotes collaboration, as clients know exactly what is happening, resulting in happy clients.
With the appointment planner, you as a project manager indicate at which times an appointment can be made. Clients schedule an appointment themselves at a time that suits them best. The appointments made can be synchronized with your Gmai, iCal or Outlook calendar. The result? Clients know what to expect and what they are committed to.
Often, you give the same answers. These can be prepped in the answer library. For example, formulate an answer to the question: when will my residence be handed over? With a hashtag such as #handover, you have the desired answer ready immediately. If desired, it can still be personalized. In this way, you communicate to everyone in the same manner and maintain diversity.
One of the most enjoyable aspects during the new construction process: following the progress. From the driving of the foundation piles to the installation of the windows. For this, clients do not need to drive to the construction site every time. The project manager adds photos via the photo album. This way, they can follow everything closely.